Museum
Quality Archival Storage Supplies and Free
Consulting
Shipping
Policy
Our
official shipping policy is that we really really detest shipping
charges ourselves and we really really wish we did not have to
charge them. The fact of the matter is that we could charge higher
prices for our single products or set a minimum order size and
offer 'free shipping'. Some sites do this.
We
feel that would be a tremendous disservice to our customers who
only need small quantities and to those who are placing a small
order to try our products for the first time and to gauge our
customer service. We experimented with it briefly and were not
able to arrive at universally fair price points. We prefer to keep
our prices as low as we can, for these aforementioned customers
and those of you who might like to add a liitle something extra to
your standard order and would be unfairly charged inflated prices
for the small add-ons were we to tout 'free shipping' and have to
cover it's costs.
The
fact of the matter is, our products are not available in retail
stores and so shipping is unavoidable. There truly is no fair way
that we could deliver our products to you free of charge.
For
domestic orders, including ALL 50 United states and all US
Territories, as well as APO and FPO boxes we use US Postal Service
2 Day Priority Mail with tracking. For this we charge a flat fee
of $5.00, regardless of order size. We
pay all amounts over $5.00 which gives larger orders something of
a volume discount .
Shipping
to Alaska, Hawaii, the US Territories, APO and FPO is just the
right thing to do.
Priority
is much faster than UPS Ground or Fed-Ex Ground and the quality of
service has been excellent for the more than 10 years we have used
the service.
In
addition, all packaging used for USPS Priority Mail meets the
criteria for 'Cradle to Cradle' Silver Certification - awarded to
products that pursue an innovative vision of
ecologically-intelligent design that eliminates the concept of
waste. Learn more here: http://c2ccertified.com/
Ask
for an Express Mail quote if you need overnight delivery and we'll
do our best.
We
ship Par Avion to Canada, usually for the same price. If a large
order requires higher shipping, we will ask for your approval via
e-mail before charging your card.
Most
orders ship same or next day. During very busy periods we may take
up to 2 business days to get your order out. More than 95% of all
orders are delivered within 3 or 4 business
days.
Thank
you and please do not hesitate to ask if you have any
questions.